Great service - Worked with Heather. Not only did she find me a better rate with lower coverage, she was informative and helped me understand car insurance a bit more.

I would highly recommend Lisa Simpson as the go-to Account Manager for anyone looking to manage their insurance with State Farm. She’s an absolute 5/5 in every way! Previously, I was working with another agent (Adam Legett) in Plano. When I changed my vehicle, I needed to update my policy to the new car. Unfortunately, their office was completely unresponsive. I spent nearly 20 days without insurance coverage—despite multiple phone calls, emails, and even escalating the issue by tagging the agent in communications. Shockingly, no one got back to me. That’s when I turned to Lisa from Pete Knight’s office in McKinney—and she resolved everything within minutes. She truly came to the rescue. In another instance, someone rear-ended my car and tried to file a claim saying it was my fault. The case dragged on for months with no clear communication from State Farm. Once again, I went to Lisa, and she immediately stepped in, took charge, and made things move forward. Fingers crossed for a resolution soon—but I can already say, she’s the best! If you’re looking for someone reliable, responsive, and genuinely helpful—Lisa’s your person.

I can’t say enough how happy I have been with Kevin and my experience at State Farm. He has been so receptive to every need I have brought to him, patiently walked me through the process and procedures and has truly made feel like a valued person, not just a customer. He is why I will continue to renew my policies and trust State Farm with my home and auto and subsequently, my family as well. Thank you Kevin and thank you State Farm!

Thank you so much to Heather Call for helping me. I’m recommending everyone to come to you. I appreciate you so much and you made this experience so easy whenever I was dreading it and got me a great rate.

Thankful for finding this place!!!! Heather provided exceptional service while helping me navigate my car and life insurance options. Her expertise made the process smooth and stress-free, ensuring I found the best coverage for my needs! This is no time to be wasting time or money. Thanks for all your help!